After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Specifications:
Movement: Quartz
JAEGER-LECOULTRE CALIBRE 657
Power Reserve: 43,200 hours
Components: 43
Water Resistance: 3 bar / 30 meters / 100 ft
Case:
Material: Stainless Steel
Dimensions (L x W): 40.1 x 20 mm
Thickness: 8.52mm
Diamond: 26, Diamond, ~0.29 cts
Crystal: Sapphire crystal
Caseback: Transparent caseback with sapphire glass
Dial:
Design: Silvered grey, Sunburst guilloché
Hands: Dauphines
Markers: Arabic numerals
Strap/Bracelet:
Leather, Blue
Interchangeable: Yes
Lug width: 14mm
Length 12h: 65mm
Length 6h: 105mm
Buckle:
Double Folding Buckle
Stainless Steel
Buckle width: 12mm
Warranty:
The Jaeger‑LeCoultre Care Program will provide you with personalized product information, advice, services and the ability to register for an extension of your International Limited Warranty up to 8 years.
Details:
So delicate with its long lines and diamond setting, the stainless steel Reverso One watch possesses a timeless femininity that flatters graceful wrists. Its reverse, like a blank page, is ready to receive a secret engraving.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
Blancpain | 2 Years | |
Breguet | 2 Years | |
Bvlgari | 3 Years | |
Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
Chopard | 5 Years | Effective July 1st, 2020 |
Corum | 2 Years | |
Frederique Constant | 2 Years | |
Glashütte Original | 2 Years | |
Grand Seiko | 3 Years | |
Gucci | 2 Years | |
Hamilton | 2 Years | |
IWC | 2 Years | Additional 6 Years with registration on IWC Care |
Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
Jaquet Droz | 2 Years | |
Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
Montblanc | 2 Years | |
Omega | 5 Years | Effective July 1st, 2018 |
Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
Rado | 2 Years | |
Seiko | 3 Years | |
Tissot | 2 Years | |
Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
Zenith | 2 Years | Additional 1 to 2 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.