Carat & Co.

Oval Diamond Engagement Ring

SKU: 02-297572

Metal
Available in all metals
Shown on Platinum Band

Prong
4 Prongs

Band Width
2.0mm

Timeline
Made to order items will take approximately 3-4 Weeks

WARRANTY

When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.    

Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations. 

Watch Brand Manufacturer Warranty Coverage Additional Warranty Coverage
Blancpain 2 Years
Breguet 2 Years
Bvlgari 3 Years
Cartier 2 Years Additional 6 Years with registration on Cartier Care
Chopard 5 Years Effective July 1st, 2020
Corum 2 Years
Frederique Constant 2 Years
Glashütte Original 2 Years
Grand Seiko 5 Years Effective October 1st, 2021
Gucci 2 Years
Hamilton 2 Years
IWC 2 Years Additional 6 Years with registration on  IWC Care
Jaeger-LeCoultre 2 Years Additional 6 Years with registration on  JLC Care
Jaquet Droz 2 Years
Longines 2 Years (Quartz)
5 Years (Automatic)
Effective August 1st, 2021
Montblanc 2 Years
Omega 5 Years Effective July 1st, 2018
Piaget 2 Years Additional 6 Years with registration on  Piaget Care
Rado 2 Years
Seiko 3 Years
Tissot 2 Years Additional 1 Year for COSC certified watches
Vacheron Constantin 2 Years Additional 6 Years with registration on Vacheron Care
Zenith 2 Years Additional 1 to 2 Years with registration on Zenith-Watches.com

 

NON-WARRANTY PRODUCTS 

These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.

Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry. 

SERVICES

If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.

Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments. 

Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.

When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road. 

After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.

PROCESSING

When will my order be fulfilled?

Our team asks for 1-3 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.

Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:00pm, will be fulfilled the following business day.

SHIPPING

Any purchase over $50.00 is eligible for free USPS ground shipping. Purchases over $2,000 are eligible for complimentary express USPS shipping with insurance and signature confirmation. All shipments require signature upon delivery. 

No code is necessary for either options, just choose free shipping at check out. Please note that we ONLY ship within the United States, we do not ship internationally.

UPS SHIPPING
You have the option to choose UPS as your carrier. Please note UPS delivery times below:

UPS Ground: One to Five Business Days
UPS 2nd Day Air®: Second Business Day
UPS 3 Day Select®: Third Business Day
UPS Next Day Air: One Business Day

EXPEDITED SHIPPING

All expedited orders need to be placed before 12:00pm EST to ship same day. If placed after 12:00pm EST, the order will ship out the following business day. We do not ship on weekends. Expedited orders placed on Friday after 12:00pm EST will ship Monday. 

LOST PACKAGES
Carat & Co. is not liable for lost, damaged or tampered shipments when tracking dictates it has been delivered. Carat & Co. is not responsible for any delayed deliveries of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather, technical issues or circumstances within the shipping company

By ordering from our website, you are stating you agree to this policy.

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