Complimentary Ground Shipping on qualifying orders over $200 and Express Shipping on orders over $2,000. View our Shipping Policy
Returns & exchanges
Exchanges or store credit available within 7 days on full-price items. Sale and Final Sale items are non-returnable or exchangeable. View our Return & Exchange Policy
warranty & services
As an Authorized Retailer, all purchases are covered by the manufacturer’s warranty. Please review the full manufacturer Warranty & Services for terms and conditions.
Complimentary Gift Wrapping
All purchases can be beautifully gift-wrapped at no extra charge. Please specify if you would like your item gift-wrapped.
"This was my first time buying a watch, and I couldn’t have had a better experience! The sales associate was incredibly kind and thoughtful, and she made the whole process easy and enjoyable. I’m very happy with my watch and would definitely recommend this store."
"I went to Carat & Co. to buy my Omega. I had an amazing shopping experience with my sales associate. She was very professional and informative when assisting me with my purchase. I visit the store whenever I am nearby and she and the staff always remain friendly. I highly recommend this place and will return here for future purchases."
"Came here with a friend on a Sunday to browse some Seiko’s. We were helped by a wonderful sales associate. She was very patient with us as we asked her a variety of questions. She was also very knowledgeable and personable and really made the experience feel unique and special. Even though we did not purchase anything that day, she made us feel important and that is why I will make this place my go-to for all future watch purchases. I look forward to coming back soon. Excellent service, atmosphere, and presentation."
Questions?
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Our team will respond to your inquiry within 48 hours.
