After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Limited Edition of 1200
Features:
Hours, minutes & seconds
Date window
Zaratsu polishing with delicate hairline finishes
Specifications:
Movement: Calibre 9SA5
Type: Automatic Hi-Beat 36000
Power Reserve: Approximately 80 hours
Jewels : 47
Accuracy : +5 to -3 seconds per day (when static)
Water Resistance : 100m
Magnetic Resistance : 4,800 A/m
Case:
Material: Ever-Brilliant Stainless Steel
Case Diameter : 40mm
Case Thickness : 11.7mm
Lug to Lug: 47mm
Crown: Screw Down
Crystal: Box-Shape Sapphire
Caseback: Ever-Brilliant Stainless Steel with Sapphire Crystal
Dial:
Dial Color : Light Blue
Hands: Brush polished hour and minutes hand, blued steel seconds hand.
Markers: Brush polished markers (legible in low light from reflection)
Bracelet:
Ever-Brilliant Stainless Steel w. three-fold clasp (parts of clasp in 18k rose gold and titanium)
Lug Width: 22mm
Warranty:
Grand Seiko 5-Year International Warranty
Details:
Representing a novel interpretation of the iconic Mt. Iwate pattern, the dial of the SLGH027 captures the grandeur of the mountainscape from a fresh perspective, rendered in a serene light-blue hue that reflects the clarity of the surrounding air and water. Limited to just 1,200 pieces, this exclusive timepiece is defined by Grand Seiko’s enduring commitment to craftsmanship and innovation.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
| Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
|---|---|---|
| Atelier Wen | 5 Years | |
| Blancpain | 5 Years | Effective Jan 1st, 2025 |
| Breguet | 5 Years | Effective Jan 1st, 2025 |
| Bvlgari | 3 Years | |
| Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
| Chopard | 5 Years | Effective July 1st, 2020 |
| Corum | 2 Years | |
| Frederique Constant | 2 Years | |
| Glashütte Original | 2 Years | |
| Grand Seiko | 5 Years | Effective October 1st, 2021 |
| Gucci | 2 Years | |
| Hamilton | 2 Years | |
| IWC | 2 Years | Additional 6 Years with registration on IWC Care |
| Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
| Jaquet Droz | 2 Years | |
| Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
| Montblanc | 2 Years | |
| Omega | 5 Years | Effective July 1st, 2018 |
| Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
| Rado | 2 Years | |
| Seiko | 3 Years | |
| Tissot | 2 Years | Additional 1 Year for COSC certified watches |
| Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
| Zenith | 2 Years | Additional 3 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.