After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Features:
Limited to 1,200 pieces
Hours, minutes & seconds
Date window
Zaratsu polishing
Screw-down crown
10 bar water resistance
Specifications:
Movement: Calibre 9S65
Driving system: 9S Mechanical
Power Reserve: Approximately 72 hours / 3 Days
Accuracy: +5 to -3 seconds per day
Water and magnetic resistance: 10 bar and 4800 A/m (60 gauss)
Case:
Material: Stainless steel
Diameter: 37mm x 13.3mm x 44.6mm
Caseback: Open with sapphire crystal caseback
Crystal: Dual-curved sapphire crystal with anti-reflection coating on inner surface
Dial:
Design: Light Blue Dial
Hands: Zaratsu polished stainless steel hour and minutes with gold seconds hand
Markers: Zaratsu polished stainless steel markers
Band
Stainless steel bracelet with three-fold clasp with push button release and gold GS medallion
Warranty: Grand Seiko 3-Year International Warranty
Details:
As the new millennium was approaching, a new mechanical movement arrived at Grand Seiko.
The first model to be powered by the revolutionary 9S caliber of 1998 was the SBGR001, a watch that embodied all the traditions and innovations that the Japanese watchmaker had accumulated since the first Grand Seiko in 1960. To mark 25 years of this landmark caliber, Grand Seiko has created a limited edition that pays tribute to a critical chapter in its history and its technical progression. The new SBGR325 symbolizes the evolution of the 9S family over its quarter-century lifespan. Through its discrete form and its high precision, it channels the very first 9S-powered watch and instantly calls to mind the early days of the revolutionary automatic caliber inside. The watch’s sky-blue dial evokes the daytime sky as seen from the top of Mt. Iwate, transporting wearers to Iwate Prefecture, the home of Grand Seiko mechanical watchmaking and the place where 9S movements are made. The see-through case back reveals an equally beautiful oscillating weight in Grand Seiko Blue whose eye-catching appearance was achieved through anodic oxidation. It winds the caliber 9S65 and enables the limited edition to run for 72 hours between winding and wear. Created by the skilled artisans of the Grand Seiko Studio Shizukuishi, the new 9S 25th anniversary limited edition measures 37.0 mm, the same diameter as the SBGR001 that introduced the world to the 9S family of calibers.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
| Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
|---|---|---|
| Blancpain | 2 Years | |
| Breguet | 2 Years | |
| Bvlgari | 3 Years | |
| Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
| Chopard | 5 Years | Effective July 1st, 2020 |
| Corum | 2 Years | |
| Frederique Constant | 2 Years | |
| Glashütte Original | 2 Years | |
| Grand Seiko | 5 Years | Effective October 1st, 2021 |
| Gucci | 2 Years | |
| Hamilton | 2 Years | |
| IWC | 2 Years | Additional 6 Years with registration on IWC Care |
| Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
| Jaquet Droz | 2 Years | |
| Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
| Montblanc | 2 Years | |
| Omega | 5 Years | Effective July 1st, 2018 |
| Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
| Rado | 2 Years | |
| Seiko | 3 Years | |
| Tissot | 2 Years | |
| Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
| Zenith | 2 Years | Additional 1 to 2 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.