After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Features:
80 Hour Power Reserve from NEW 9SA5 movement
Hours, minutes & seconds
Date window
Zaratsu polishing
Screw-down crown
Specifications:
Gender: Gents
Movement: Calibre 9SA5
Driving system: 9S Mechanical / Automatic
Power Reserve: Approximately 80 hours
Accuracy: +5 to -3 seconds per day (when static)
Water and magnetic resistance: 10 bar and 4800 A/m (60 gauss)
Case:
Material: Stainless steel
Diameter: 40mm x 11.7mm with 47mm length
Caseback: Open with sapphire crystal caseback with lion emblem
Crystal: Dual-curved sapphire crystal with anti-reflection coating on inner surface
Dial:
Design: SHIRAKABA - Dial inspired by the white bark of birch trees outside Grand Seiko Mechanical Studio
Hands: Zaratsu polished stainless steel hour and minutes with tempered blued steel seconds hand
Markers: Zaratsu polished stainless steel markers
Band
Stainless steel bracelet with three-fold clasp with push button release
Warranty: Grand Seiko 5-Year International Warranty
Details:
SLGH005 captures the dynamism of the white birch tree forests near the studio in Shizukuishi, where all Grand Seiko mechanical watches are crafted. To look closely at the dial is to experience the exact same feeling that the visitor to these forests receives and to be brought closer than ever to the true and eternal nature of time.
The overall look of the watch is known as the Series 9 Design and it will be an important part of the Grand Seiko’s signature in the years to come. Its powerful hands and grooved, prominent markers ensure perfect legibility, its Zaratsu polished, distortion-free mirror finish and delicate hairline finish alternate give the case a quiet and harmonious glow. The case has wide lugs and a low center of gravity that ensures that the watch sits easily and securely on the wrist.
The high-beat watch is powered by the revolutionary Caliber 9SA5, which offers a power reserve of 80 hours thanks to its enhanced energy efficiency.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
| Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
| Blancpain | 2 Years | |
| Breguet | 2 Years | |
| Bvlgari | 3 Years | |
| Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
| Chopard | 5 Years | Effective July 1st, 2020 |
| Corum | 2 Years | |
| Frederique Constant | 2 Years | |
| Glashütte Original | 2 Years | |
| Grand Seiko | 3 Years | |
| Gucci | 2 Years | |
| Hamilton | 2 Years | |
| IWC | 2 Years | Additional 6 Years with registration on IWC Care |
| Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
| Jaquet Droz | 2 Years | |
| Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
| Montblanc | 2 Years | |
| Omega | 5 Years | Effective July 1st, 2018 |
| Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
| Rado | 2 Years | |
| Seiko | 3 Years | |
| Tissot | 2 Years | |
| Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
| Zenith | 2 Years | Additional 3 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.