After the service
After a service is completed, manufacturers may warranty your item under any work performed for a minimum period of 12 months unless stated otherwise.
Features:
Hours, Minutes, Small seconds sub-dial
Stop seconds device
Moon phase
Hours, Minutes, Small seconds sub-dial
Stop seconds device
Moon phase
Specifications:
Gender: Ladies
Movement: Vacheron Constantin Automatic Caliber 1088 L
Power Reserve: 40 hours
Frequency: 4 Hz ( 28,800 v.p.h. )
Jewels: 26
Water Resistance: 3 bar / 30 meters / 100 ft
Case:
Material: 18K 5N Pink Gold Case
Bezel: 58 round-cut diamonds and 36 round-cut diamonds surround the moon and its starry sky
Diameter: 37mm
Thickness: 10.08mm
Crown: Cabochon-cut moonstone
Crystal: Sapphire crystal
Caseback: Transparent caseback with sapphire glass featuring a hand-crafted Côtes de Genève motif as well as a delicately openwork 22K gold oscillating weight inspired by the shape of the Maltese cross
Dial:
Design: White pleated motif tapestry inspired dial
Hands: Pink gold hours and minutes
Markers: Pink gold Arabic numbers
Bracelet:
Pink Gold, Polished/satin-finished
Lug: 18/16
Warranty:
Vacheron Constantin International 2-Year Warranty
Additional 6-Year Warranty with registration under Vacheron Constantin CARE Program.
VACHERON CONSTANTIN AND THE HALLMARK OF GENEVA
The Hallmark of Geneva is a standard of excellence stemming from the tradition of Haute Horlogerie. It addresses the high-end Geneva watch brands. It is the guarantee of origin (mechanical movement, assembly and regulation in the Canton of Geneva), quality of workmanship, durability and exceptional savoir-faire. For over a century, the Hallmark of Geneva has been a reference for quality that is synonymous with the excellence of a traditional savoir-faire.
This Haute Couture watch features a dial whose aesthetic recalls the delicate pleating of silk, obtained using the tapestry technique. The moon phase is illuminated by a ring between 1 and 2 o’clock adorned with 36 round-cut diamonds: two gold moons are revealed in turn on a starry sky, behind clouds of mother-of-pearl. Set with 58 round-cut diamonds and a cabochon moonstone, this 18K 5N pink gold watch is paired with a pink gold bracelet that curves around the wrist like a second skin.
WARRANTY
When you purchase your new watch from Carat & Co., we ensure that your item is covered at least 2 years under the manufacturer warranty from any manufacturing defects.
Please note that the brand warranty that we offer does not cover the lifetime of the battery, normal wear and tear to case, pushers, crown, straps, bracelet, crystal, any damage to the watch resulting from physical/accidental abuse, lack of care, accidents (dents, broken crystal, etc), alterations or tampering from non-authorized centers and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations.
| Watch Brand | Manufacturer Warranty Coverage | Additional Warranty Coverage |
| Blancpain | 2 Years | |
| Breguet | 2 Years | |
| Bvlgari | 3 Years | |
| Cartier | 2 Years | Additional 6 Years with registration on Cartier Care |
| Chopard | 5 Years | Effective July 1st, 2020 |
| Corum | 2 Years | |
| Frederique Constant | 2 Years | |
| Glashütte Original | 2 Years | |
| Grand Seiko | 3 Years | |
| Gucci | 2 Years | |
| Hamilton | 2 Years | |
| IWC | 2 Years | Additional 6 Years with registration on IWC Care |
| Jaeger-LeCoultre | 2 Years | Additional 6 Years with registration on JLC Care |
| Jaquet Droz | 2 Years | |
| Longines | 2 Years (Quartz) 5 Years (Automatic) |
Effective August 1st, 2021 |
| Montblanc | 2 Years | |
| Omega | 5 Years | Effective July 1st, 2018 |
| Piaget | 2 Years | Additional 6 Years with registration on Piaget Care |
| Rado | 2 Years | |
| Seiko | 3 Years | |
| Tissot | 2 Years | |
| Vacheron Constantin | 2 Years | Additional 6 Years with registration on Vacheron Care |
| Zenith | 2 Years | Additional 3 Years with registration on Zenith-Watches.com |
NON-WARRANTY PRODUCTS
These include all jewelry items and any items that are no longer within the brand's specified warranty period or have voided the warranty agreement.
Items without an accepted warranty may be subject to service charge. When our customers entrust their service requests to us, it is our duty to provide the best possible service and prices to maintain the value of the timepiece or jewelry.
SERVICES
If you'd like to request for any repair or maintenance services, please contact us in the form below. Carat & Co. offers complimentary shipping and insurance from our store to the brand's service center for any purchases made with Carat & Co. that are still within the warranty period.
Customers who are unable to physically drop off their item to Carat & Co. will be responsible for their own shipping and insurance to our store. For customers sending their items to Carat & Co., until the item is received into our location, the item remains under the responsibility of the shipper and Carat & Co. is not liable for lost shipments.
Any customers needing service for items outside of the warranty period or not purchased at Carat & Co. will be responsible for a shipping charge to the respective service center.
When should I get a maintenance service?
Water-resistance timepieces are recommended to get checked yearly for a water-resistance check. A complete maintenance service of the watch is typically recommended after 5 years. If you notice any sudden changes in your watch's timekeeping, pushers/crown not operating, water moisture in dial, no energy in battery etc, we recommend you do a service immediately to prevent any further damage that can be costly to you down the road.